Advice from UK Power Networks

UK Power Networks would like to update you that the severe weather warning across the East and South East of England is now lifted. The maximum forecasted wind speeds did not materialise and our network has not suffered any abnormal damage. Our services have returned to normal 24 hour operations where we continue to work closely with the Met Office receiving regular updates to notify you.

In the event of any power cut with damaged lines, we urge the public to stay well clear from power lines and anyone spotting a damaged power line needs to report it to UK Power Networks.

Contacting UK Power Networks

For any power cut enquiries please contact us 24 hours a day by:

  • Calling 0800 31 63 105 or 0333 32 32 105 if calling from a mobile.
  • Visit ukpowernetworks.co.ukfor the latest update
  • Visit ukpowernetworks.co.uk/powercut and type in your postcode to our live power cut map
  • Follow us on twitter for updates @ukpowernetworks
  • Like our Facebook page and see updates here

Preparing for a power cut

Below is some advice on how our customers can prepare for a power cut:

  • Keep our freephone number handy
  • See the website for some useful videos offering you advice during a power cut.
  • Keep spare batteries for radios and torches – local radio stations often broadcast helpful information
  • Keep an old-fashioned corded phone which you can plug in, as cordless phones won’t work in the event of a power cut
  • Take care if using candles, tea-lights and other naked flames
  • Keep fridges and freezers closed, with a blanket over as they will stay cold for many hours
  • Switch off all your electrical equipment, except one light which will let you know when the power comes back on
  • Remember the street lights may also be off so take care if you go out
  • Exercise caution in localised flooded areas -specific advice is available on the Environment Agency website.
  • Look out for elderly neighbours and other vulnerable people